Students begin life at third level with hope and ambition. They look forward to their years on campus and the career to which their qualification will eventually lead. This is a time of great change. Students move away from the known, secure environment of their home and second level education to a place with new people, new demands and new expectations. While definitely exciting, it is also challenging. For many, there are mixed feelings: excitement, freedom and fun, along with personal responsibility, self-doubt, insecurity and/or loneliness. For some there are also unexpected life events: illness, bereavement, relationship breakdown, accident and trauma.
Here at the Institute of Technology, Tralee we believe that all students, whatever their personal circumstances, should have every opportunity to achieve their potential. However, we also realise that there are many times when student life is not easy. Life does not always run smoothly. Everyone experiences challenging and difficult times - times when they need the support of people who will listen and have our interests and well-being at heart. Thus, in addition to Students' Union, Student Services and Academic Staff, Counselling Support is also available to all students on a voluntary basis. Counselling is a specialist service that is sensitive to the developmental path of students and gives appropriate support during times of need. It provides an opportunity for students, at an individual level, to talk about and explore issues that are of concern to them, in an environment that is safe and non-judgement. Counselling aims to enable students become more effective and resourceful in their academic, social and personal lives.
The Student Counselling Service is a support for students who run into problems during their time here at the college. Starting life as a student is an exciting and also a challenging time. For many students there can be mixed feelings and concerns about settling into college, doubts about courses, problems in personal relationships, worry about how to manage freedom and being away from home, self-doubt, insecurity, loneliness, shyness, family worries, academic pressures, etc. There can also be some unexpected life-events like illness, bereavement, relationship breakdown, accident or trauma. Counselling aims to help students through these difficult times by helping students become more effective and resourceful in their academic, social and personal life.
Counselling is confidential and is available on campus Monday to Friday from 9-5p.m. If sharing your concerns would help, you should contact:
Student counselling is a free, confidential service available to all registered students of IT Tralee. Students often have questions about counselling.
To whom can I speak to in confidence about an area of concern?
Life does not always run smoothly for students. Like everyone else, students can and do run into problems which they find they cannot resolve on their own. It is important that students can have the opportunity to tackle these problems early so that they do not become so big that they interfere with the student's time at the college. It is important to seek help in time. To assist the student at these times, there is a confidential Student Counselling Service available to all students of the college.
It is a specialist, professional, confidential and free service. The Service offers individual counselling and workshops to students. Individual counselling provides an opportunity for students to talk about and explore the issues that are of concern to them in a safe and supportive environment. The Student Counselling Service also provides a variety of workshops to students on areas such as stress management, managing exam anxiety, and dealing with presentations in class, etc. If you or your friends are interested in having any workshops organised please do not hesitate to contact the Counsellor.
Counselling is not the same as giving advice. Instead the Counsellor tries to help you to focus on and understand more clearly the issues that concern you. By respecting your values, choices and lifestyle, the counsellor works together with you helping you make choices or changes that are right for you. Counselling is therefore a relationship with another person who is skilled and has expertise in dealing with the difficulties that students come up against. This relationship will be one of support, education and challenge, warmth and empathy. It will normally be on a weekly/fortnightly basis, for as long as both the counsellor and student consider necessary. It takes place in a comfortable and private place.
The service is currently run by a professionally trained psychologist who has worked as a psychologist both here and abroad. She is used to working with people with a wide range of personal issues and from a range of different cultures/backgrounds.
Clotilde (Clo) O'Keeffe-Lyons,
Student Counsellor - Ext No: 1690/2260
Where is the service located?
The service is currently located on the North Campus in Room Q114 , i.e. in the Student Services Block: go down the corridor towards the Health Centre, the Counsellors office is located, beside the Chaplain's office on the right hand side.
Ext No: 1690
On the South Campus the Counsellor is located in Room A124 go down the corridor opposite the student canteen in the last door on the left and the Counsellor's office is the second door on the right, beside the Access Officer's room. The Counsellor has designated days each week to work on each campus. If in doubt please check with the Counsellor/Student Services main office.
Ext No: 2260
What will happen?
Once you make contact with the main office / counsellor an appointment will be made for you to see the counsellor for an initial appointment. At this appointment with the Counsellor, you will need to discuss your concerns/worries. You will then decide with the Counsellor what the best course of action needs to be for your circumstances. Some students need one or two sessions and others can need more. It really depends on what is happening for you at that time and the nature of the problem.
How do I make an appointment?
I am available in North/South Campus on the following days and times. The "drop-in" times (pre-arranged appointment not necessary) are from 12pm to 1pm Monday to Friday.
North Campus: Monday/Wednesday/Thursday - 9am - 5pm Room Q114 - Ext: 1690.
Ext No: 1690
South Campus: Tuesday/Friday - 9am - 5pm Room A124 - Ext: 2260
Ext No: 2260
- By phone - from inside the college call Extension 1690 / 1722
- In person - call into the Student Services office, Q108 in the Student Services Block, NC
- By email: email@example.com
We all go through times that are difficult for us either personally, in our relationships or in our work/study. Many people though find that it can be hard to talk to friends/family during this time. This is quite normal for us all. Here at ITT the Counselling service offers you the opportunity to come and talk to a Counsellor in private to help you resolve these issues. So if you find that something is interfering in some way with you here at College, come and see the Counsellor.
Counselling aims to provide a confidential space for people to share their concerns and worries. Undisclosed issues and concerns can weigh heavily on us. They can affect our view of ourselves, of others and of the situation in which we find ourselves. Being listened to in a warm, non-judgemental way can provide a sense of release and relief. It also offers reassurance that our concerns are worthwhile and that we are valued as people. In addition to airing our concerns, counselling also aims to help us clarify what it is that concerns us and then to identify and explore our options so that we can live in a more personally satisfying way.
Counselling aims to help with problems of psychological survival and coping, whether they seem minor or major to you. Most personal, relationship or identity problems can be helped through counselling. This includes anxiety, stress and depression, family and/or relationship difficulties, sexual problems or identity issues. It includes talking over difficulties you might experience adjusting to new situations, including settling into college, dealing with dilemmas or difficult decisions as well as specific problems related to your course: study skills, motivation, exam anxiety, and procrastination.
The Counselling service is confidential and tries to operate within the terms of confidentiality as laid down by the Irish Association of University and College Counsellors Code of Ethics. This means that personal details are not disclosed to anyone outside the service without your expressed permission, except in exceptional circumstances regarding safety. This will be explained to you when you come to see the Counsellor. It is a separate service to the academic services of the College so there is no feedback to academic staff without your consent.
No! Counselling is not about giving advice. Counselling is about you. No-one knows you better than yourself. You are the best person to decide what it is you want and how best to get it. The counsellor's role is to facilitate you in identifying what it is you need and how you can best achieve it. Counselling aims to help you to clarify your issues of concern, to explore the alternatives and decide on the course of action that helps you best.
If it appropriate referrals can be made to a variety of psychological, therapeutic or psychiatric services within the community. The counsellor will talk to you about this if it seems the best way to proceed.What other Services are Available to Students?