Intercultural Communication:

IV. Intercultural Communication Problems

 

IV.2 Stereotyping

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Walter Lippmann introduced the term in 1922 to refer to a selection process that is used to organise and simplify perceptions of others. Stereotypes are a form of generalisation about some group of people to all people who belong to that category.
Examples for stereotyping:
Women are emotional
Politicians are dishonest
Germans are cold and too serious
Blacks are good dancers
Latinos are lazy

 

IV.3 Prejudices

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Prejudices refer to negative attitudes toward other people that are based on faulty and inflexible stereotypes.
Prejudices include irrational feelings of dislike and even hatred for certain groups of people, that are not based on direct experiences and first-hand knowledge.

 

IV.4 Discrimination

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Whereas prejudice refers to a people's attitude or mental presentation, the term discrimination refers to the behavioural aspect, prejudice in action.


See Section 5
V. Intercultural Problem Solving